Welcome to our most frequently asked questions page. Here you will find links to our pricing, hosting services and additional information to help you learn more about Comfort Webs and my services.

Lets start with the most frequent questions my clients ask.

Who is Comfort Web Design?
My name is Linda Cook.  I have been designing websites since 1999 and specialize working with small to medium size business concerns all across the US.
 I work with each client to design specific graphics and layouts to best showcase their businesses.  But having a great looking site is only the start of having an effective website to increase your bottom line.  Once the design is complete I go to work behind the scenes building out meta tags, google verifications, site maps, geo maps, links, site submission to all of the major search engines and looking for trade links from other sites to increase your site traffic.   I enjoy the challenge that each new site brings and can handle just about any project you need, from simply adding one page to an existing site, or completely starting from scratch. So if you're looking to design a new site or re-do an old one; I'm here to help, call me.
Can I maintain the website myself once it is set up?
You can use the file manager html editor through your hosting panel or any number of html editors to edit your pages.  I do not recommend such actions since your website will be custom designed and most likely contain scripting that requires you know about html computer language to effect changes correctly.  95% of my clients find my maintenance fees extremely reason and your updates are done quickly.

How long does it take to set up a new account?

I process orders 7 days a week! Once an account is set up an activation notice will be sent to you via email including a userid, password, and FTP hostname. If you are designing your own site you can begin uploading files to your new web site immediately.

What are your web page design prices?
Click HERE to go to my pricing page

Why use a design house to build your homepage?
No matter what the software companies say, learning and building a website can be very frustrating, time consuming and difficult for the everyday PC user. Unless you enjoy hours upon hours of surfing the net for just the right graphics, learning how to use a graphic program to create your own, then learning how to use an HTML editor and FTP program to upload your files to the web, Comfort Webs is who you need. My prices are affordable and my personal service will ensure you a wonderful site that you will be proud to display. Personal relationships with my clients are a must! I want your site to fit YOU!
How much is hosting?
I offer 3 different levels of hosting and can adjust the plans to fit your needs.  Hosting is billed annually to keep the cost down and due upon signup.  Click HERE to review our hosting plans and services.

How do I place an order?
First read my policies page and then fill out the form on my contact page.  I will contact you quickly with how to proceed from there.

Where will my site be located when I use Comfort Web Design?  Your website will be hosted on our servers at Hostgator.com.  They are the 5th largest hosting service in the US and offer an extremely reliable server Linux platforms to ensure your site remains active 24/7.   We offer a range of hosting options for you to consider. I will be happy to discuss all of your options upon contact. Can I check domain name availability?
You can check for domain availability directly from http://godaddy.com to check for domain availability.
What about privacy?
Once your site is built, I will give you the access address for your site and ask you at that time if you would like to have the site placed on my client portfolio page.  If you wish for your pages to remain private I will fully respect your wishes and will not add your pages to my client list. If you choose to keep the site private then the only people who will access the site will be those who obtain the website address directly from you.
Can I transfer existing domain to your services?
Yes. When you place an order, be sure to specify that you are requesting a transfer and not a new domain. You should keep the service at the present site while waiting for your current Registrar to complete the transfer. We will provide you with all the necessary DNS information you need to transfer your domain to our hosting services.
How do I get my pictures, logo and text to you?
You can either mail your pictures via U.S. Mail or send them as an attachment in an email. If sending your graphic information through email, please save and send your images in a .jpg .tiff .png .bmp or .gif format. If you are sending your pictures U.S. Mail please include a self addressed stamped envelope for me to return your photos once I have scanned them and placed them on your site. *Comfort Web Design will not be responsible for lost or damaged photos through the U.S. mail.*
Why do I have to have a domain name and how do I get a domain name?
Every website has to have a "Web Address" to be accessible on the World wide web. Think of it as your home address.  Without one you couldn't direct people to your home. To obtain a Domain Name just Use the Domain Registrar of your choice such as Godaddy.Com to register your domain name. Godaddy.Com has the best pricing that we can find.
How long will it take for my site to be available for me to see?
I will begin working on your site as soon as I receive your photos and text.  Usually you can expect to see a preview site within a week after you send me your material.  However I do take the time and care needed to present you with the best website for your money. Often I will spend hours on end researching or designing just the right graphics and layout for you.
Will you do the domain name registration for me?
Yes I can register your domain name for $20.00 a year, Or I can guide you through the registration process for you to do this yourself at $12.71 yearly

How long does it take before my domain name is active?
Once your account has been activated your domain should start responding within 12-24 hours.

I'd like to have a page that's very interactive with all the bells and whistles! I want flash presentation, java scripting, applets and things like that. Will that cost me extra?
Not at all, most design elements such as java scripting and css style sheets comes included in the prices listed on our pricing page. You'll find that I go the extra mile to include many things in your package that cost extra with other designers. I love a good challenge, and are prepared to bring excellence to your site - no matter what you may want or need! The only extra charge you will incur is if you ask me to retouch photos or consistently change out graphics, photos, music samples, etc. or if Flash Animation is requested. Those are separate charges from your website cost. Ask me for details* The only thing I ask is that you provide the text content for your site.  I can assist with some structural ideas but only YOU know your business and how best to describe it.
Do you host other domains besides the .com .net or .org extensions?
Yes, I host ALL domain name extensions.

What contract and payment terms are available?
I offer annual payment for hosting accounts payment is due upon signup. Design services require payment of $100.00 when you order and balance due upon competition of site.  For more information, visit our plans & pricing section. I accept credit cards via paypal.com as well as personal and business checks  (Please note all checks must clear before processing new accounts.

Will I be able to access my domain name with or without the WWW?
Yes, you will be able to access the domain name with or without the WWW in front. For example, you could access the domain name "yourdomain.com" by going to "www.yourdomain.com" as well as "yourdomain.com".
Do you offer technical support?
Yes. I encourage our customers to use our Contact Form for questions or concerns about their web site. I am very quick to respond to support issues. Fees if any are minimal set at a quarterly to hourly basis.

Official PayPal Seal Special Offer
Now Available to Local Clients - Free Banner / Sponsor Ad
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That's like getting your hosting for only $30.00 a year!

Proud Member of: The Greater Comfort Area Business Co-op